Privacy, in plain English

NCHneighbors is a neighbor-run community site. We try to collect as little as possible and never sell anything.

What we collect

  • Submissions. If you submit an event, business, or story, we keep what you sent us — including your name and email so we can follow up.
  • Newsletter signups. Email address, area preferences, and the frequency you picked.
  • Server logs. Standard web request logs (IP, user agent, path). We use these only to keep the site working — rate-limiting, debugging, abuse blocking.

What we never do

  • We don't sell your data. Ever.
  • We don't share contact info with advertisers.
  • We use cookie-less page-view counting (Vercel Analytics) to see which pages neighbors find useful. It doesn't identify you, store cookies, or follow you across other sites. No ad trackers, ever.
  • We don't publish your email or name with a submission unless you check the "share my name publicly" box on the form.

Who can see what

  • Approved submissions (events, businesses, good news) are visible to everyone on the public site.
  • Your contact info (the email and name you submitted with) is visible only to admins, unless you opted in to public attribution.
  • Newsletter signups are visible only to admins. We use them to send the weekly Sunday email and nothing else.

How long we keep things

Submissions and newsletter signups stay until you ask us to remove them. Server logs are kept for ~30 days, then rotated out.

Remove me from everything

Just email us. We'll delete your newsletter subscription, any submissions tied to your email, and anything else we can find tied to you — within a few days.

Contact us to remove your info

Third parties we rely on

  • Supabase — hosts our database, authentication, and uploaded photos.
  • Resend — sends our transactional and newsletter emails.
  • Vercel — hosts the website itself.
  • OpenStreetMap (Nominatim) — geocodes addresses when you use the area-picker map. No account needed; standard web request only.

Each provider has their own privacy policy. We use them as infrastructure, not as data partners.

Changes to this policy

If something material changes (new data we collect, new providers, etc.) we'll note it here and date it. No quiet rewrites.

Questions? Use the contact page.